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Virtual Storage
Virtual Storage

Business growth is good.

As long as your systems can keep up. Position your infrastructure to support larger, more intense workloads and applications as your organization transforms.

Optimize your storage environment.

VSS’ Virtual Storage Service offers a combination of industry-leading technologies which deliver a high performance, feature-rich data storage service at a low cost per terabyte.

Our experience allows us to offer storage appliances and services that are clearly defined, well-managed and designed to grow as your business transforms. Find out more about scalable storage.

Virtual storage that innovates

  • Complex Program Management

    Your Data’s Performance + Availability

    You’ve worked hard to build an enterprise agile enough to adjust to market demands. It’s time to align your data performance and support capabilities to the same model.

    VSS’ Service Level Agreements accommodate changing needs as businesses grow.

     

    Tier-one class storage features

    Benefit from managed, enterprise-class technology coupled with a lower total cost of storage per terabyte and 24×7×365 monitoring of your capacity needs, whether on or off site.

    “The number one thing I tell clients is don’t rely on rigid storage strategies and hardline service level agreements that only accommodate your needs at one specific time. Choose a path that will support you now and later.”

    carlo

    Carlo MacDonald, Senior Business Development Executive

    Service Details
    • Technical Specs

      Download the Technical Specs Data Sheet for tiers, models and capacity details.

      Multiple capacity tiers allow us to create custom storage plans and adaptable, goal-focused service agreements for every customer’s unique set of requirements.

    • Service Level Agreement Highlights
      Service LevelGuidelineMax. Response Time
      5Routine Maintenance Work scheduled within 24 Hours of Ticket Request
      4Request for System Updates 4 Hours
      3Non-critical Issue/User Issue 4 Hours
      2Partial System Failure 2 Hours
      1Critical Situation 2 Hours

      For purposes of these Service Level Agreements, VSS’ performance is contingent upon Customer acting in accordance with this SOW.  All outages that are identified by the Customer or VSS will be reviewed and a root cause analysis shall be provided to the Customer. Outages shall be defined as those service failures that do not meet the Service Level Requirements set forth in this SOW (“Outages”).  Both parties must agree to the declaration and extent of an Outage.

    • Operating Systems

      With options for both on and off premises, we work along side your on-site team and help you fully capitalize on existing investments. Serviceable operating systems include:

      XIV | Linux | Microsoft | AS400

       

  • Scalable for Your Needs

    Custom Virtual Storage Options

    Through evaluating your storage environment, our team will assess capacity needs, identify redundant processes and create a consolidated storage strategy that delivers high performance and availability when your workloads demand it.

    Storage strategies that scale

    Let us help you determine what storage option would be best for your environment – Contact our Managed Services team.

    Steer Clear of the Storage Crunch

    Our Storage Services Delivery Team provides peace of mind by guaranteeing a stable environment that is always accessible, even during your data’s most demanding moments.

     

    Always available critical data

    We offer a simple cost structure with feature-rich enterprise technology and support. Established price per terabyte lessens the budgetary impact of expected or unexpected growth.

    Service Details
    • Technical Specs

      Download the Technical Specs Data Sheet for tiers, models and capacity details.

      Multiple capacity tiers allow us to create custom storage plans and adaptable, goal-focused service agreements for every customers’ unique set of requirements.

    • Service Level Agreement Highlights
      Service LevelGuidelineMax. Response Time
      5Routine Maintenance Work scheduled within 24 Hours of Ticket Request
      4Request for System Updates 4 Hours
      3Non-critical Issue/User Issue 4 Hours
      2Partial System Failure 2 Hours
      1Critical Situation 2 Hours

      For purposes of these Service Level Agreements, VSS’ performance is contingent upon Customer acting in accordance with this SOW.  All outages that are identified by the Customer or VSS will be reviewed and a root cause analysis shall be provided to the Customer. Outages shall be defined as those service failures that do not meet the Service Level Requirements set forth in this SOW (“Outages”).  Both parties must agree to the declaration and extent of an Outage.

    • Operating Systems

      With options for both on and off premises, we work along side your on-site team and help you fully capitalize on existing investments. Serviceable operating systems include:

      XIV | Linux | Microsoft | AS400

Your Data’s Performance + Availability

You’ve worked hard to build an enterprise agile enough to adjust to market demands. It’s time to align your data performance and support capabilities to the same model.

VSS’ Service Level Agreements accommodate changing needs as businesses grow.

 

Tier-one class storage features

Benefit from managed, enterprise-class technology coupled with a lower total cost of storage per terabyte and 24×7×365 monitoring of your capacity needs, whether on or off site.

“The number one thing I tell clients is don’t rely on rigid storage strategies and hardline service level agreements that only accommodate your needs at one specific time. Choose a path that will support you now and later.”

carlo

Carlo MacDonald, Senior Business Development Executive

Service Details

Download the Technical Specs Data Sheet for tiers, models and capacity details.

Multiple capacity tiers allow us to create custom storage plans and adaptable, goal-focused service agreements for every customer’s unique set of requirements.

Service LevelGuidelineMax. Response Time
5Routine Maintenance Work scheduled within 24 Hours of Ticket Request
4Request for System Updates 4 Hours
3Non-critical Issue/User Issue 4 Hours
2Partial System Failure 2 Hours
1Critical Situation 2 Hours

For purposes of these Service Level Agreements, VSS’ performance is contingent upon Customer acting in accordance with this SOW.  All outages that are identified by the Customer or VSS will be reviewed and a root cause analysis shall be provided to the Customer. Outages shall be defined as those service failures that do not meet the Service Level Requirements set forth in this SOW (“Outages”).  Both parties must agree to the declaration and extent of an Outage.

With options for both on and off premises, we work along side your on-site team and help you fully capitalize on existing investments. Serviceable operating systems include:

XIV | Linux | Microsoft | AS400

 

Custom Virtual Storage Options

Through evaluating your storage environment, our team will assess capacity needs, identify redundant processes and create a consolidated storage strategy that delivers high performance and availability when your workloads demand it.

Storage strategies that scale

Let us help you determine what storage option would be best for your environment – Contact our Managed Services team.

Steer Clear of the Storage Crunch

Our Storage Services Delivery Team provides peace of mind by guaranteeing a stable environment that is always accessible, even during your data’s most demanding moments.

 

Always available critical data

We offer a simple cost structure with feature-rich enterprise technology and support. Established price per terabyte lessens the budgetary impact of expected or unexpected growth.

Service Details

Download the Technical Specs Data Sheet for tiers, models and capacity details.

Multiple capacity tiers allow us to create custom storage plans and adaptable, goal-focused service agreements for every customers’ unique set of requirements.

Service LevelGuidelineMax. Response Time
5Routine Maintenance Work scheduled within 24 Hours of Ticket Request
4Request for System Updates 4 Hours
3Non-critical Issue/User Issue 4 Hours
2Partial System Failure 2 Hours
1Critical Situation 2 Hours

For purposes of these Service Level Agreements, VSS’ performance is contingent upon Customer acting in accordance with this SOW.  All outages that are identified by the Customer or VSS will be reviewed and a root cause analysis shall be provided to the Customer. Outages shall be defined as those service failures that do not meet the Service Level Requirements set forth in this SOW (“Outages”).  Both parties must agree to the declaration and extent of an Outage.

With options for both on and off premises, we work along side your on-site team and help you fully capitalize on existing investments. Serviceable operating systems include:

XIV | Linux | Microsoft | AS400

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